Spam tips for readers of the
Please report eBridge
delivery problems to email@example.com,
NOT the president or Bridge editor.
eBridge delivery may be prevented by
increasingly restrictive spam filters, especially in your mail
provider's incoming mail server and in the mail app on your
computer if you use one. You can access your mail provider's
mail server by using the webmail interface they supply, such
as mail.google.com, mail.aol.com, icloud.com/mail, or
webmail.cox.net. You can also optionally access it by using a
mail app on your computer, which may not be from your mail
provider; for example, you might have a Cox, Gmail or Yahoo
mail account, but use Outlook, Windows Mail, or Apple Mail as
your mail app. Each has its own spam filtering, so you need to
go to each to look for your eBridge in the spam/junk folder,
and to prevent your eBridge from being blocked.
WHAT TO DO
(A) Try to find a missing eBridge
If your eBridge
does not arrive by mid-month, and there is no notice of delay
on our website home page, look in the spam/junk and trash
folders both in your mail provider's webmail, and in
your mail app if you use one. If you find it, mark it as not
spam and/or move it to the inbox to "train" the spam filter to
allow messages from this address.
If your mail
is sorted into tabs or folders such as Outlook's "focused"
"other" and "clutter," look in these too.
If you do
not find it, try webmail on a different computing device, such
as desktop, laptop, tablet or smartphone, and/or try a
(B) Proactive steps.
To reduce the
chances of an eBridge being blocked by your mail provider's
spam filter on their mail server, do the following:
(1) Go to
webmail and put firstname.lastname@example.org in your mail account's
contacts and allow list, AKA safe or trusted senders list or
(2) Check it
is not on your blocked senders list.
your mail account is not set to delete suspected spam without
there is a long delay before trash or spam folders are emptied
so you have time to find a missing eBridge. AOL fixes these at
7 and 30 days respectively, but 30 days for both is better for
finding missing emails, and some mail systems let the user
(5) Set a
mail rule to deliver mail from email@example.com to your
Then, if you
use a mail app, repeat all five steps in it too.
is available, such as whitelist.guide, which has
instructions for most mail providers, although it is not well
maintained. (Scroll to find your provider's icon;
don't use the search.)
you have a firewall such as microsoft/Windows Defender, or
anti-virus software such as Mcafee or Norton, ensure it is not
set up so it could block email you want to receive.
If you still don't get your eBridge, or
if you don't understand these tips, please ask firstname.lastname@example.org.